agent · voice ai agents

BlandAI

www.bland.aievidence retrieved Aug 9, 2026 – Aug 18, 2026view as JSON all voice ai agents entries 48 alternatives

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

25 fields evidenced · 34 with no public information. Every value below links to the document it came from and the date we checked it.

20 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist

1 of those is flagged for review: our own check found language in the cited source that may address the field. An editor has not adjudicated it yet.

2 of the evidenced values quote wording our own later capture of the same page no longer contains. Marked below, awaiting an editor.

Also appears in

AI agents and vendors that state SOC 2 AI agents and vendors that state HIPAA compliance Self-hosted and on-premise AI agents AI agents that state scoped or role-based permissions AI agents and vendors that publish a self-reported performance figure

Trust gap

How this is scored

These scores are automated. A 1 or 2 counts how many fields this entry answers with a citation — not what those answers say. A 0 means every field for that dimension is recorded as undisclosed and none of the pages we captured mentions it. No one has scored this entry against the rubric yet.

Runtime governance

2/3 auto

Are scope, spend, and authority enforced while the agent runs?

Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.

Counts Permission scopes and Runtime governance, each cited below.

Audit trail

1/3 auto

Is there a tamper-evident record of what it actually did?

Scored from 1 evidenced field(s): audit_trail. Automated score; capped at 2 pending review.

Counts Audit trail, each cited below.

Compliance

2/3 auto

Are compliance obligations attached per engagement?

Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.

Counts Regulatory alignment and Compliance certifications, each cited below.

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Own liability cover: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Insurance carriers: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Coverage limits: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Indemnification: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Liability cap: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Audit trail: not yet interpreted
“Encryption, audit trails, and certifications that pass security, procurement, and legal on day one.”
www.bland.ai · checked Aug 9, 2026
Tamper-evident log: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Explainability: not yet interpreted
“Observability See exactly what happens, every time. Watch calls in real time for enterprise-grade QA.”
www.bland.ai · checked Aug 9, 2026
Runtime governance: not yet interpreted
“Dry run + safety locks All tests pass, ready for production”
www.bland.ai · checked Aug 9, 2026
Permission scopes: not yet interpreted
“Access controls Role-based access with least privilege. MFA on every production system.”
www.bland.ai · checked Aug 9, 2026
Compliance certifications: not yet interpreted
“Bland holds SOC 2 Type I and Type II, HIPAA, and PCI DSS certifications.”
www.bland.ai · checked Aug 9, 2026
Regulatory alignment: not yet interpreted
“BAAs and DPAs are in place for healthcare and EU customers.”
www.bland.ai · checked Aug 9, 2026
Outcome-based pricing: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Settlement mechanism: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Asset custody: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Dispute process: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
SLA terms: not yet interpreted
“SLA-bound notifications.”
www.bland.ai · checked Aug 9, 2026
Evaluation coverage: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Self-reported performance: Reports 592,961,139 calls resolved to date, plus named-customer revenue/savings figures and a stated 400ms vs. 1,240ms industry-average latency comparison.
“592,961,139 calls resolved to date”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.bland.ai · checked Aug 9, 2026

Agency

Autonomy level: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Human oversight: not yet interpreted
“Complex edge cases route to humans with full context.”
www.bland.ai · checked Aug 9, 2026
Goal complexity: not yet interpreted
“Agents work inbound and outbound, sound human, run on Bland's own infrastructure, and plug into the tools your team already uses.”
www.bland.ai · checked Aug 9, 2026
Action space: not yet interpreted
“the agent routes, resolves, or books it in one conversation.”
www.bland.ai · checked Aug 9, 2026
Operating environment: not yet interpreted
“Built for high-stakes phone calls”
www.bland.ai · checked Aug 9, 2026
Initiative: not yet interpreted
“AI phone calls Make and receive AI phone calls at any scale”
www.bland.ai · checked Aug 9, 2026

Safety

Safety evaluations: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Red teaming: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Safety policy: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Usage restrictions: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Model or system card: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Incident reporting: 24/7 on-call incident response with documented runbooks and SLA-bound notifications.
“Incident response 24/7 on-call engineering. Documented runbo”
www.bland.ai · checked Aug 11, 2026
Third-party evaluations: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Data handling: not yet interpreted
“Your data stays yours. No third party touches a single call. Encryption AES-256 at rest. TLS 1.3 in transit. HSM-backed keys.”
www.bland.ai · checked Aug 9, 2026

Practicality

Pricing model: One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony.
“How does per-minute pricing work? One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony.”
www.bland.ai · checked Aug 9, 2026
Price point: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Availability: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Deployment options: not yet interpreted
“Self-hosted and on-premises deployments are available for the most sensitive workloads.”
www.bland.ai · checked Aug 9, 2026
Integrations: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Supported regions: not yet interpreted
“Data residency US, EU, and APAC deployment options on request.”
www.bland.ai · checked Aug 9, 2026
Support model: not yet interpreted
“Incident response 24/7 on-call engineering. Documented runbooks. SLA-bound notifications.”
www.bland.ai · checked Aug 9, 2026

Foundation models

Base models: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Model provider: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Model swappable: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Open weights: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Fine-tuning: not yet interpreted
“custom voice clones can be trained per language”
www.bland.ai · checked Aug 9, 2026
Context window: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this

Ecosystem

Protocols supported: not yet interpreted
“Custom API”
www.bland.ai · checked Aug 9, 2026
Tool use: not yet interpreted
“Plugs into your existing stack. Works with your current telephony, CRM, and scheduling stack.”
www.bland.ai · checked Aug 9, 2026
Multi-agent: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
API access: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Open source: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Marketplace presence: no public information
Flagged for review — the source below contains language that may address this field. Not yet checked by an editor. How we check absences
www.bland.ai · checked Aug 9, 2026

Impact

User base: 610,400,286 calls resolved to date (self-reported counter).
“610,400,286 calls resolved to date”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.bland.ai · checked Aug 18, 2026
Deployment scale: not yet interpreted
“Enterprise deployments, live in production in 30 days.”
www.bland.ai · checked Aug 9, 2026
Target sectors: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
High-risk domains: Explicitly built for healthcare, insurance, financial services, and logistics -- regulated, high-stakes industries.
“Voice AI for regulated industries including healthcare, insurance, financial services, and logistics. Built for high-stakes phone calls where security and tru”
www.bland.ai · checked Aug 11, 2026
Documented incidents: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this
Market recognition: no public information
www.bland.ai · checked Aug 9, 2026 · source did not state this