agent · Voice AI Agents

BlandAI

www.bland.aiupdated Aug 1, 2026view as JSON all Voice AI Agents entries 77 alternatives

24 fields evidenced · 31 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

Runtime governance

2/3

Are scope, spend, and authority enforced while the agent runs?

Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.

Audit trail

2/3

Is there a tamper-evident record of what it actually did?

Scored from 2 evidenced field(s): audit_trail, explainability. Automated score; capped at 2 pending review.

Compliance

2/3

Are compliance obligations attached per engagement?

Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Insurance carriers: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Coverage limits: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Indemnification: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Liability cap: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Audit trail: Encryption, audit trails, and certifications that pass security, procurement, and legal on day one.
“Encryption, audit trails, and certifications that pass security, procurement, and legal on day one.”
www.bland.ai · checked Aug 1, 2026
Tamper-evident log: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Explainability: Watch calls in real time for enterprise-grade QA.
“Watch calls in real time for enterprise-grade QA.”
www.bland.ai · checked Aug 1, 2026
Runtime governance: Dry run + safety locks All tests pass, ready for production
“Dry run + safety locks All tests pass, ready for production”
www.bland.ai · checked Aug 1, 2026
Permission scopes: Access controls Role-based access with least privilege. MFA on every production system.
“Access controls Role-based access with least privilege. MFA on every production system.”
www.bland.ai · checked Aug 1, 2026
Compliance certifications: Bland holds SOC 2 Type I and Type II, HIPAA, PCI DSS, and GDPR certifications.
“Bland holds SOC 2 Type I and Type II, HIPAA, PCI DSS, and GDPR certifications.”
www.bland.ai · checked Aug 1, 2026
Regulatory alignment: Bland holds SOC 2 Type I and Type II, HIPAA, PCI DSS, and GDPR certifications.
“Bland holds SOC 2 Type I and Type II, HIPAA, PCI DSS, and GDPR certifications.”
www.bland.ai · checked Aug 1, 2026
Outcome-based pricing: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Settlement mechanism: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Dispute process: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
SLA terms: SLA-bound notifications.
“SLA-bound notifications.”
www.bland.ai · checked Aug 1, 2026
Evaluation coverage: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this

Agency

Autonomy level: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Human oversight: Complex edge cases route to humans with full context.
“Complex edge cases route to humans with full context.”
www.bland.ai · checked Aug 1, 2026
Goal complexity: Agents work inbound and outbound, sound human, run on Bland's own infrastructure, and plug into the tools your team already uses.
“Agents work inbound and outbound, sound human, run on Bland's own infrastructure, and plug into the tools your team already uses.”
www.bland.ai · checked Aug 1, 2026
Action space: the agent routes, resolves, or books it in one conversation.
“the agent routes, resolves, or books it in one conversation.”
www.bland.ai · checked Aug 1, 2026
Operating environment: Voice, SMS, iMessage, and Web Chat. Unified memory means your agent never loses context regardless of channel.
“Voice, SMS, iMessage, and Web Chat. Unified memory means your agent never loses context regardless of channel.”
www.bland.ai · checked Aug 1, 2026
Initiative: Bland automates the calls you thought required a human.
“Bland automates the calls you thought required a human.”
www.bland.ai · checked Aug 1, 2026

Safety

Safety evaluations: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Red teaming: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Safety policy: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Usage restrictions: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Model or system card: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Incident reporting: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Third-party evaluations: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Data handling: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this

Practicality

Pricing model: One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony.
“How does per-minute pricing work? One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony.”
www.bland.ai · checked Aug 1, 2026
Price point: Pricing scales with usage. Enterprise plans are contracted based on volume, dedicated infrastructure, and compliance requirements.
“Pricing scales with usage. Enterprise plans are contracted based on volume, dedicated infrastructure, and compliance requirements.”
www.bland.ai · checked Aug 1, 2026
Availability: Enterprise deployments, live in production in 30 days.
“Enterprise deployments, live in production in 30 days.”
www.bland.ai · checked Aug 1, 2026
Deployment options: Self-hosted and on-premises deployments are available for the most sensitive workloads.
“Self-hosted and on-premises deployments are available for the most sensitive workloads.”
www.bland.ai · checked Aug 1, 2026
Integrations: Twilio Telephony Salesforce CRM HubSpot CRM Slack Messaging Notion Productivity Zapier Automation Genesys Contact center Five9 Contact center NICE CXone Contact center Talkdesk Contact center Amazon Connect Contact center Make Automation Calendly Scheduling Cal.com Scheduling Pipedream Automation SIP Telephony Bland SMS Messaging Custom API Custom
“Twilio Telephony Salesforce CRM HubSpot CRM Slack Messaging Notion Productivity Zapier Automation Genesys Contact center Five9 Contact center NICE CXone Contact center Talkdesk Contact center Amazon Connect Contact center Make Automation Calendly Scheduling Cal.com Scheduling Pipedream Automation SIP Telephony Bland SMS Messaging Custom API Custom”
www.bland.ai · checked Aug 1, 2026
Supported regions: Data residency US, EU, and APAC deployment options on request.
“Data residency US, EU, and APAC deployment options on request.”
www.bland.ai · checked Aug 1, 2026
Support model: Incident response 24/7 on-call engineering. Documented runbooks. SLA-bound notifications.
“Incident response 24/7 on-call engineering. Documented runbooks. SLA-bound notifications.”
www.bland.ai · checked Aug 1, 2026

Foundation models

Base models: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Model provider: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Model swappable: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Open weights: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Fine-tuning: custom voice clones can be trained per language.
“custom voice clones can be trained per language.”
www.bland.ai · checked Aug 1, 2026
Context window: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported: Custom API Custom
“Custom API Custom”
www.bland.ai · checked Aug 1, 2026
Tool use: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Multi-agent: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
API access: Custom API Custom
“Custom API Custom”
www.bland.ai · checked Aug 1, 2026
Open source: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Marketplace presence: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this

Impact

User base: 580,386,593 calls resolved to date
“580,386,593 calls resolved to date”
www.bland.ai · checked Aug 1, 2026
Deployment scale: Enterprise deployments, live in production in 30 days.
“Enterprise deployments, live in production in 30 days.”
www.bland.ai · checked Aug 1, 2026
Target sectors: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
High-risk domains: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this
Documented incidents: no public information
www.bland.ai · checked Aug 1, 2026 · source did not state this