AI Dispatch
agent · digital workers

Ascendo AI

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

24 fields evidenced · 31 with no public information. Every value below links to the document it came from and the date we checked it.

23 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist

1 of those is flagged for review: our own check found language in the cited source that may address the field. An editor has not adjudicated it yet.

These scores are automated. A 1 or 2 counts how many fields this entry answers with a citation — not what those answers say. A 0 means every field for that dimension is recorded as undisclosed and none of the pages we captured mentions it. No one has scored this entry against the rubric yet.

Runtime governance
2/3 auto

Are scope, spend, and authority enforced while the agent runs?

Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.

Counts Runtime governance and Permission scopes, each cited below.

Audit trail
1/3 auto

Is there a tamper-evident record of what it actually did?

Scored from 1 evidenced field(s): audit_trail. Automated score; capped at 2 pending review.

Counts Audit trail, each cited below.

Compliance
2/3 auto

Are compliance obligations attached per engagement?

Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.

Counts Regulatory alignment and Compliance certifications, each cited below.

Outcome settlement
unscored

Does payment depend on a verified result?

Insurance & indemnity
unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Insurance carriers
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Coverage limits
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Indemnification
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Liability cap
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Audit trail
Built on strict Role-Based Access Control (RBAC) and Privacy Agents to ensure robust governance and HIPAA/SOC 2 compliance.
www.ascendo.ai · checked Aug 5, 2026
Tamper-evident log
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Explainability
The platform's 'Solve' feature provides clear resolution steps
www.ascendo.ai · checked Aug 5, 2026
Runtime governance
Built on strict Role-Based Access Control (RBAC) and Privacy Agents to ensure robust governance and HIPAA/SOC 2 compliance.
www.ascendo.ai · checked Aug 5, 2026
Permission scopes
Built on strict Role-Based Access Control (RBAC)
www.ascendo.ai · checked Aug 5, 2026
Compliance certifications
SOC 2 Type 2 claimed. Self-declared badge; no certificate, auditor or report date published.
SOC 2 Type 2 Certified
www.ascendo.ai · checked Aug 5, 2026
Regulatory alignment
HIPAA/SOC 2 compliance
www.ascendo.ai · checked Aug 5, 2026
Outcome-based pricing
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Settlement mechanism
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Dispute process
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
SLA terms
We are able to achieve a 95% SLA with hardly any firefighting.
www.ascendo.ai · checked Aug 5, 2026
Evaluation coverage
#1 Most Likely to Recommend on G2
www.ascendo.ai · checked Aug 5, 2026

Agency

Autonomy level
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Human oversight
The human technician remains the pilot in command, as the AI acts as the high-speed navigation.
www.ascendo.ai · checked Aug 5, 2026
Goal complexity
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Action space
Empowers execution. The human technician remains the pilot in command, as the AI acts as the high-speed navigation.
www.ascendo.ai · checked Aug 5, 2026
Operating environment
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Initiative
Ascendo's Inference Engine captures Sarah's exact operational judgment and scales it globally to every technician.
www.ascendo.ai · checked Aug 5, 2026

Safety

Safety evaluations
SOC 2 Type 2 Certified
www.ascendo.ai · checked Aug 5, 2026
Red teaming
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Safety policy
HIPAA/SOC 2 compliance
www.ascendo.ai · checked Aug 5, 2026
Usage restrictions
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Model or system card
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Incident reporting
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Third-party evaluations
#1 Most Likely to Recommend on G2
www.ascendo.ai · checked Aug 5, 2026
Data handling
PII Redaction Strips PII and HIPAA-regulated data from service records before any AI agent processes them.
www.ascendo.ai · checked Aug 5, 2026

Practicality

Pricing model
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Price point
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Availability
This isn't a proof of concept. It's production.
www.ascendo.ai · checked Aug 5, 2026
Deployment options
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Integrations
no public information

Flagged for review — the source below contains language that may address this field. Not yet checked by an editor. How we check absences

www.ascendo.ai · checked Aug 5, 2026
Supported regions
161 Languages Supported Supporting teams across 161 global languages.
www.ascendo.ai · checked Aug 5, 2026
Support model
The Ascendo AI team is incredibly attentive and easy to work with
www.ascendo.ai · checked Aug 5, 2026

Foundation models

Base models
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Model provider
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Model swappable
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Open weights
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Fine-tuning
The tool also constantly improves upon itself as additional data gets uploaded or as users give input.
www.ascendo.ai · checked Aug 5, 2026
Context window
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this

Ecosystem

Protocols supported
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Tool use
The Inference Engine predicts root causes and orchestrates fixes based on operational physics.
www.ascendo.ai · checked Aug 5, 2026
Multi-agent
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
API access
Custom API & Connectors
www.ascendo.ai · checked Aug 5, 2026
Open source
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Marketplace presence
SAP Store Certified
www.ascendo.ai · checked Aug 5, 2026

Impact

User base
Deployed across energy, telecom, defense, and medical devices - 161 languages, 10,000+ products, millions of resolved service events.
www.ascendo.ai · checked Aug 5, 2026
Deployment scale
This isn't a proof of concept. It's production.
www.ascendo.ai · checked Aug 5, 2026
Target sectors
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
High-risk domains
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this
Documented incidents
no public information
www.ascendo.ai · checked Aug 5, 2026 · source did not state this