Ascendo AI
24 fields evidenced · 31 with no public information. Every value below links to the document it came from and the date we checked it.
23 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist
1 of those is flagged for review: our own check found language in the cited source that may address the field. An editor has not adjudicated it yet.
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Trust gap
How this is scoredThese scores are automated. A 1 or 2 counts how many fields this entry answers with a citation — not what those answers say. A 0 means every field for that dimension is recorded as undisclosed and none of the pages we captured mentions it. No one has scored this entry against the rubric yet.
Are scope, spend, and authority enforced while the agent runs?
Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.
Counts Runtime governance and Permission scopes, each cited below.
Is there a tamper-evident record of what it actually did?
Scored from 1 evidenced field(s): audit_trail. Automated score; capped at 2 pending review.
Counts Audit trail, each cited below.
Are compliance obligations attached per engagement?
Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.
Counts Regulatory alignment and Compliance certifications, each cited below.
Does payment depend on a verified result?
Can the deployment be insured, and is the customer indemnified?
Assurance
- Insurance available
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Insurance carriers
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Coverage limits
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Indemnification
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Liability cap
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Audit trail
“Built on strict Role-Based Access Control (RBAC) and Privacy Agents to ensure robust governance and HIPAA/SOC 2 compliance.”
www.ascendo.ai · checked Aug 5, 2026- Tamper-evident log
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Explainability
“The platform's 'Solve' feature provides clear resolution steps”
www.ascendo.ai · checked Aug 5, 2026- Runtime governance
“Built on strict Role-Based Access Control (RBAC) and Privacy Agents to ensure robust governance and HIPAA/SOC 2 compliance.”
www.ascendo.ai · checked Aug 5, 2026- Permission scopes
“Built on strict Role-Based Access Control (RBAC)”
www.ascendo.ai · checked Aug 5, 2026- Compliance certifications
- SOC 2 Type 2 claimed. Self-declared badge; no certificate, auditor or report date published.
“SOC 2 Type 2 Certified”
www.ascendo.ai · checked Aug 5, 2026 - Regulatory alignment
“HIPAA/SOC 2 compliance”
www.ascendo.ai · checked Aug 5, 2026- Outcome-based pricing
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Settlement mechanism
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Dispute process
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- SLA terms
“We are able to achieve a 95% SLA with hardly any firefighting.”
www.ascendo.ai · checked Aug 5, 2026- Evaluation coverage
“#1 Most Likely to Recommend on G2”
www.ascendo.ai · checked Aug 5, 2026
Agency
- Autonomy level
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Human oversight
“The human technician remains the pilot in command, as the AI acts as the high-speed navigation.”
www.ascendo.ai · checked Aug 5, 2026- Goal complexity
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Action space
“Empowers execution. The human technician remains the pilot in command, as the AI acts as the high-speed navigation.”
www.ascendo.ai · checked Aug 5, 2026- Operating environment
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Initiative
“Ascendo's Inference Engine captures Sarah's exact operational judgment and scales it globally to every technician.”
www.ascendo.ai · checked Aug 5, 2026
Safety
- Safety evaluations
“SOC 2 Type 2 Certified”
www.ascendo.ai · checked Aug 5, 2026- Red teaming
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Safety policy
“HIPAA/SOC 2 compliance”
www.ascendo.ai · checked Aug 5, 2026- Usage restrictions
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Model or system card
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Incident reporting
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Third-party evaluations
“#1 Most Likely to Recommend on G2”
www.ascendo.ai · checked Aug 5, 2026- Data handling
“PII Redaction Strips PII and HIPAA-regulated data from service records before any AI agent processes them.”
www.ascendo.ai · checked Aug 5, 2026
Practicality
- Pricing model
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Price point
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Availability
“This isn't a proof of concept. It's production.”
www.ascendo.ai · checked Aug 5, 2026- Deployment options
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Integrations
- no public information
Flagged for review — the source below contains language that may address this field. Not yet checked by an editor. How we check absences
www.ascendo.ai · checked Aug 5, 2026 - Supported regions
“161 Languages Supported Supporting teams across 161 global languages.”
www.ascendo.ai · checked Aug 5, 2026- Support model
“The Ascendo AI team is incredibly attentive and easy to work with”
www.ascendo.ai · checked Aug 5, 2026
Foundation models
- Base models
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Model provider
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Model swappable
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Open weights
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Fine-tuning
“The tool also constantly improves upon itself as additional data gets uploaded or as users give input.”
www.ascendo.ai · checked Aug 5, 2026- Context window
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
Ecosystem
- Protocols supported
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Tool use
“The Inference Engine predicts root causes and orchestrates fixes based on operational physics.”
www.ascendo.ai · checked Aug 5, 2026- Multi-agent
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- API access
“Custom API & Connectors”
www.ascendo.ai · checked Aug 5, 2026- Open source
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Marketplace presence
“SAP Store Certified”
www.ascendo.ai · checked Aug 5, 2026
Impact
- User base
“Deployed across energy, telecom, defense, and medical devices - 161 languages, 10,000+ products, millions of resolved service events.”
www.ascendo.ai · checked Aug 5, 2026- Deployment scale
“This isn't a proof of concept. It's production.”
www.ascendo.ai · checked Aug 5, 2026- Target sectors
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- High-risk domains
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this
- Documented incidents
- no public informationwww.ascendo.ai · checked Aug 5, 2026 · source did not state this