agent · Data Analysis

ADA

www.icustomer.aiupdated Aug 2, 2026view as JSON all Data Analysis entries 32 alternatives

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

19 fields evidenced · 36 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

These scores are automated. They measure how many fields this entry answers with a citation — not what those answers say. No one has scored this entry against the rubric yet.

Runtime governance

2/3 auto

Are scope, spend, and authority enforced while the agent runs?

Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.

Audit trail

1/3 auto

Is there a tamper-evident record of what it actually did?

Scored from 1 evidenced field(s): explainability. Automated score; capped at 2 pending review.

Compliance

2/3 auto

Are compliance obligations attached per engagement?

Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.

Outcome settlement

2/3 auto

Does payment depend on a verified result?

Scored from 2 evidenced field(s): outcome_based_pricing, dispute_process. Automated score; capped at 2 pending review.

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Insurance carriers: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Coverage limits: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Indemnification: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Liability cap: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Audit trail: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Tamper-evident log: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Explainability: every decision is explainable and reviewable
“Decision traces: every choice explainable and reviewable”
www.icustomer.ai · checked Aug 2, 2026
Runtime governance: enforced via policy gates on scope, budget, and authority
“Policy gates keep decisions inside your guardrails”
www.icustomer.ai · checked Aug 2, 2026
Permission scopes: role-based authorization
“Role-based AI agents grounded in your actual data”
www.icustomer.ai · checked Aug 2, 2026
Compliance certifications: SOC 2 Type II
“iCustomer is built privacy-by-design and is SOC 2 Type II certified”
www.icustomer.ai · checked Aug 2, 2026
Regulatory alignment: privacy-by-design (implies alignment with GDPR, CCPA)
“iCustomer is built privacy-by-design”
www.icustomer.ai · checked Aug 2, 2026
Outcome-based pricing: yes
“AUM-tiered pricing that scales with your audience”
www.icustomer.ai · checked Aug 2, 2026
Settlement mechanism: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Dispute process: team can review, override, or roll back decisions
“your team keeps final say with the ability to review, override, or roll back any decision”
www.icustomer.ai · checked Aug 2, 2026
SLA terms: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Evaluation coverage: SOC 2 Type II certification implies independent evaluation
“iCustomer is built privacy-by-design and is SOC 2 Type II certified”
www.icustomer.ai · checked Aug 2, 2026

Agency

Autonomy level: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Human oversight: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Goal complexity: multi-step
“iCustomer identifies your audience, reads its signals, decides who to reach, when, with what, and on which channel, then activates in the tools you already run and proves outcomes with causal AI.”
www.icustomer.ai · checked Aug 2, 2026
Action space: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Operating environment: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Initiative: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this

Safety

Safety evaluations: SOC 2 Type II certified
“iCustomer is built privacy-by-design and is SOC 2 Type II certified”
www.icustomer.ai · checked Aug 2, 2026
Red teaming: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Safety policy: privacy-by-design
“iCustomer is built privacy-by-design”
www.icustomer.ai · checked Aug 2, 2026
Usage restrictions: decisions must stay within user-defined guardrails
“Policy gates keep decisions inside your guardrails”
www.icustomer.ai · checked Aug 2, 2026
Model or system card: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Incident reporting: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Third-party evaluations: SOC 2 Type II certified
“iCustomer is built privacy-by-design and is SOC 2 Type II certified”
www.icustomer.ai · checked Aug 2, 2026
Data handling: data stays in customer's warehouse; no vendor copy; governed asset
“Your first-party data stays in your warehouse; iCustomer is the decision layer between your data and your execution stack.”
www.icustomer.ai · checked Aug 2, 2026

Practicality

Pricing model: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Price point: Free tier available; AUM-tiered pricing
“Free tier with usage-based pricing as you grow”
www.icustomer.ai · checked Aug 2, 2026
Availability: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Deployment options: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Integrations: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Supported regions: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Support model: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this

Foundation models

Base models: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Model provider: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Model swappable: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Open weights: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Fine-tuning: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Context window: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this

Ecosystem

Protocols supported: API
“Sheet-native and API-first”
www.icustomer.ai · checked Aug 2, 2026
Tool use: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Multi-agent: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
API access: yes
“Sheet-native and API-first”
www.icustomer.ai · checked Aug 2, 2026
Open source: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Marketplace presence: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this

Impact

User base: 14,000+
“14,000+ MAD Tech tools”
www.icustomer.ai · checked Aug 2, 2026
Deployment scale: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
Target sectors: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this
High-risk domains: health
“Top-25 healthcare network”
www.icustomer.ai · checked Aug 2, 2026
Documented incidents: no public information
www.icustomer.ai · checked Aug 2, 2026 · source did not state this